Return Policy

Dabtronics USA Returns Policy:

We accept exchanges for defective products or those damaged during transit.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be defective or damaged during transit.  It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds

We do not offer refunds only exchanges for defective or products damaged during transit. Please contact us at info@dabtronicsusa.com.

Exchanges

We only replace items if they are defective or damaged during shipping. If you need to exchange it for the same item, send us an email at info@dabtronicsusa.com and send your item to: Dabtronics USA (attn. Dabby Dabtronics) Dabtronics RETURNS, 330 E. Costilla Street, Colorado Springs, Colorado 80903 United States.

Shipping

To return your product, you should mail your product to: Dabtronics USA (attn. Dabby Dabtronics) DABTRONICS RETURNS, 330 E. Costilla Street, Suite 13 Colorado Springs, Colorado 80903 United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping item(s) over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.